Garantie

A manufacturer's warranty exists for the product offered (for further information and details on the warranty, see below!)

Warranty conditions:

The manufacturer DESKSPACE OÜ, Valukoja 8/2, 2nd floor, Tallinn 11415, Ulemiste, Estonia provides a 5-10 year warranty for the goods advertised with the warranty promise. The period for calculating the warranty duration begins on the invoice date. The manufacturer's warranty service extends geographically to Europe. If material or manufacturing defects occur during this period, the manufacturer, as guarantor, will provide one of the following services of its choice within the scope of the warranty:

• free repair of the goods or
• free exchange of the goods for an equivalent item (possibly also a successor model, if the original goods are no longer available).

In case of a warranty claim, please contact the guarantor:

DESKSPACE OÜ, Valukoja 8/2, 2nd floor, Tallinn 11415, Ulemiste, Estonia
Email address: support@deskspace.de
Tel.: +4991419109098

Click here for the Complaints & Warranty Portal

Warranty claims are excluded in case of damage to the goods due to

• improper or inappropriate handling
• environmental influences (moisture, heat, overvoltage, dust, etc.)
• failure to observe any safety precautions
• failure to observe the operating instructions
• use of force (e.g. impact, shock, fall)
• unauthorised repair attempts
• normal wear and tear

Claiming warranty service requires that the guarantor be allowed to examine the warranty case by sending in the goods. In doing so, care must be taken to avoid damage during transport through appropriate packaging.

To apply for warranty service, you must include a copy of the original invoice with the shipment. We ask for your understanding that the manufacturer may refuse warranty service without this copy of the invoice. The submission of the invoice copy serves to calculate the warranty period. Furthermore, you must provide the name and address of the seller, if this is not apparent from the enclosed copy of the invoice.

If it is a justified warranty claim, the warranty will be processed for you free of charge. Any shipping costs you have incurred will be reimbursed by the guarantor.

Note:
Your statutory rights are not restricted by this warranty promise. In particular, any existing statutory warranty rights against us remain unaffected by this warranty promise.