Voucher Redemption Conditions

Deskspace

These redemption conditions apply to all vouchers, discount codes, and promotional codes issued by Deskspace.

1. General

A voucher is an electronic or physical code that can be used in the Deskspace online shop to reduce the purchase price.

Vouchers can be issued as part of marketing campaigns, partnerships, sweepstakes, or as gift vouchers.

By redeeming a voucher, the customer accepts these redemption conditions.

2. Redeemability

Vouchers can only be redeemed in the Deskspace online shop.

Redemption takes place during the ordering process at checkout by entering the voucher code in the designated field.

Subsequent crediting to already completed orders is excluded.

3. Validity Period

Each voucher has a limited validity period.

Unless otherwise stated, the following applies:

• Promotional vouchers are only valid during the respective campaign.
  

• Gift vouchers are valid for three years from the end of the year of issue.

After the validity period expires, the voucher automatically becomes void.

4. Types of Vouchers

Deskspace can issue different types of vouchers.

Promotional Vouchers
Discount codes as part of marketing campaigns or special promotions.

Partner Codes
Discount codes from collaborations with partners, influencers or platforms.

Gift Vouchers
 Value vouchers with a fixed Euro amount.

5. Redemption and Restrictions

Unless expressly stated otherwise, the following rules apply:

• A maximum of one voucher code can be redeemed per order.
  

• Vouchers are not combinable with other discount codes or promotions.
  

• Vouchers cannot be used for the purchase of other vouchers.
  

• Vouchers are exclusively valid for orders in the Deskspace online shop.
  

• Vouchers are only valid for available products in the range.
  

Deskspace reserves the right to exclude individual products or promotions from vouchers.

6. Minimum Order Value

Some vouchers may be tied to a minimum order value.

The minimum order value refers to the value of the goods in the order, excluding shipping costs.

7. Remaining Credit

For value vouchers, the following applies:

• If the voucher is not fully redeemed, the remaining credit remains valid until the expiry date.
  

• A payout of the remaining credit is excluded.
  

8. Returns and Refunds

If an order for which a voucher was redeemed is returned in full or in part, only the actually paid amount will be refunded.

The redeemed voucher value cannot be paid out in cash.

Deskspace may issue a new voucher at its sole discretion.

9. Misuse

Deskspace reserves the right to deactivate vouchers if misuse is suspected.

This applies in particular to:

• unlawful duplication of voucher codes
  

• automated use of vouchers
  

• manipulation of the ordering process
  

• violations of these redemption conditions
  

In such cases, the order may be cancelled.

10. Liability

Deskspace assumes no liability for lost, stolen, or unauthorised use of voucher codes.

11. Changes

Deskspace reserves the right to amend these redemption conditions at any time.

The conditions published at the time of the order shall apply.

12. Applicable Law

German law applies.